Reference

How pbaje Handles Your Personal Information

This Privacy Policy explains what data we collect when you open an account, make a deposit via bKash, Nagad, or Rocket, and use our platform.

Account Data ProtectionPayment Privacy — bKash, Nagad, RocketYour Right to Access and DeleteCookie ControlsDirect Contact Path
pbaje How pbaje Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We use SSL encryption on every page, including the deposit flow for bKash, Nagad, and Rocket. Account sessions time out after a period of inactivity, and any new device login triggers an OTP verification to your registered number. Cookies on pbaje fall into three categories: strictly necessary cookies that keep your session alive, analytics cookies that help us understand which pages work well, and preference cookies that remember your language and display settings. You can manage non-essential cookies through the cookie banner or your browser settings at any time.

Encryption in Transit

Every connection between your device and our servers uses SSL. This covers your login, your bKash or Nagad deposit step, and your account wallet page.

Cookie Management

Non-essential cookies can be switched off via the cookie banner on your first visit or through your browser privacy settings — your choice, respected immediately.

Data Retention Policy

Active account data is held while your account is open. After closure, records are kept only as long as applicable regulations require, then deleted or anonymised.

Correction and Deletion Rights

Submit a request through Support Chat Bangladesh or the account help form. We verify your identity first, then process the request within the legally required window.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or delete your personal data, or if you have a question about how we handle your payment information from bKash, Nagad, or Rocket, our support team handles privacy requests directly. Players in Dhaka and Chittagong can reach us through any of the channels below — we aim to respond to data requests within the timeframe required by applicable law.

Live Chat Open Support Chat Bangladesh from your account dashboard. Describe your privacy request and our team will log it and follow up with next steps.
Email Support Send your data access or deletion request to our support email. Include your registered phone number so we can verify your identity before acting.
Account Help Centre The Account Wallet Bangladesh help section has a dedicated privacy request form. Fill it in while logged in and your account details are pre-verified.

Common Questions About Your Privacy on pbaje

These are the questions we hear most often about data, cookies, and account privacy. If yours is not here, reach us through Support Chat Bangladesh.

We collect your name, phone number, email address, and the payment method you register — bKash, Nagad, or Rocket. Device and session data is also logged to secure your account.

Only the data those processors need to complete your transaction is shared — amount, reference, and timestamp. We do not pass your wallet PIN or full account number to any third party.

Log in, go to Account Wallet Bangladesh in the help section, and submit a data access request. We verify your identity first, then send your data within the timeframe required by applicable law.

Yes. Submit a deletion request via Support Chat Bangladesh or email support. Some records must be kept for a period after closure under applicable regulations; we will tell you exactly what is retained and why.

We use strictly necessary, analytics, and preference cookies. Strictly necessary ones cannot be disabled as they keep your session running. All others can be managed through the cookie banner or your browser settings.

Transaction records tied to bKash, Nagad, and Rocket deposits and withdrawals are kept while your account is active and for a further period as required by applicable law, then deleted or anonymised.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.